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Perfikpete Author

Level 1

8 points

Caller Id

My iPhone 8 keeps losing caller ID in recent calls and phonebook then all of a sudden they’re back again couple of hours later they disappear again

iPhone 8

Posted on Oct 23, 2019 3:24 AM

Top-ranking reply

sterling r

Community Specialist

Posted on Oct 29, 2019 12:54 PM

Hello Perfikpete,

Thanks for asking the Apple Support Communities for help with your caller ID. I believe you are asking about the actual names saved in contacts vs. just numbers being displayed.

Please start with the troubleshooting in this help article: If your iCloud Contacts, Calendars, or Reminders won’t sync - Apple Support

If you are not using iCloud Contacts as your default, please verify which account is set as your default and let us know (i.e.: Yahoo, Exchange, Gmail, etc.)

Thanks and have a wonderful day.

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Caller Id

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