Trouble during update
Went to update my phone and it got stuck through the update and has been stuck for hours, can not figure out how to continue/finish update. Phone is unusable. Stuck on updating screen
iPhone XR, iOS 13
User profile for user:
Joseph_S.
User level:
Community Specialist
Hi ChaseMo,
Thanks for coming to Apple Support Communities for help today with your iPhone XR. It sounds like it is stuck during the update.
Let's try a force restart:
"Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo."
If that doesn't resolve the issue, you may need to use a computer:Â Â If your iPhone, iPad, or iPod touch won't turn on or is frozen.
"When you get the option to restore or update, choose Update. Your computer will try to reinstall iOS or iPadOS without erasing your data."
Have a fantastic day!