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I can’t request a refund and the payment already went through.

I’m trying to request a refund for an app that was accidentally purchased and the payment went through already.

iPhone 8 Plus, iOS 13

Posted on Oct 30, 2019 6:46 AM

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Question marked as Top-ranking reply

Posted on Oct 31, 2019 2:50 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Oct 31, 2019 2:50 AM in response to Daddy-G

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

I can’t request a refund and the payment already went through.

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