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Safari does not load after 10.15.1 Catalina upgrade

Safari does not load after 10.15.1 Catalina upgrade

iMac 21.5", macOS 10.15

Posted on Nov 2, 2019 8:03 AM

Reply
9 replies

Nov 2, 2019 8:10 AM in response to Cook Fam

Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account 


Safe Mode - About


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin


Etrecheck – System Information

Nov 2, 2019 9:35 AM in response to Eric Root

I am running Intego virus software. I actually think Safari loading problem began after that was updated, not with latest Catalina update. Got my timing wrong originally.


I have a VPN on the iMac but am not using it when Safari loading problem occurs.


Problem was present in new user account on iMac and in Safe Mode. Attached is screen shot of error message in Safe Mode after I click on Safari.



Safari does not load after 10.15.1 Catalina upgrade

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