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Level 1

4 points

Don't have recovery key option in my security settings

I forgot my recovery key and need to ask for a new one for future use.

However, in my Appleid page the option to "Replace Lost Key" does not exist:

Go to your Apple ID account page.
Sign in with your password and trusted device.
In the Security section, click Edit > Replace Lost Key. <---- This option does not show for me.

How can I get a recovery key?

I would like to have one in case I lose my iphone and can't complete the two-factor authentication process.

Thank you!

iPhone 8, iOS 13

Posted on Nov 3, 2019 11:30 PM

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