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symbaline_ Author

Level 1

5 points

Can't download a big size video (4k) from iPhone

Hello,

I made a video (about 8 mins) in 4k format (the best quality), however, while trying to download it from iPhone X after connecting it to my PC it doesn't see it (folder: DCIM/113Apple). If I transfer it in iPhone to Files, this video has less size (less quality). What should I do to download this video from my iPhone in an ofiginal quality? (how my PC can see it? It sees video files with less size (not more that 4 Gb), but if a size is bigger, no).

Best regards,

Yuri

iPhone X, iOS 13

Posted on Nov 4, 2019 11:55 AM

Top-ranking reply

Teddy_B

Community Specialist

Posted on Nov 8, 2019 3:10 PM

Hi there, Yuri.

I see that you're having problems download a large video on your iPhone X to your Windows PC, and I'm glad to help.

Transfer photos and videos from your iPhone, iPad, or iPod touch -- This article provides the information and steps that you need to transfer photos and videos from your iOS device to your Windows PC.

Take care.

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Can't download a big size video (4k) from iPhone

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