Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Broken camera on new phone

I just bought my new iphone 11 last week. I have a case protector on the phone but i just noticed that my lower camera has a crack. Took it to verizon store where i bought it and they can do nothing about this. Is this a warranty coverage issue or what can i do?

Posted on Nov 4, 2019 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2019 3:46 PM

Take the iPhone to an Apple Store or Authorized Apple Service Provider.


It would be a warranty item if a manufacturing defect caused the issue.


Regardless, the folks at the Apple Store or Authorized Apple Service Provider will advise you about next steps.


1 reply
Sort By: 
Question marked as Top-ranking reply

Nov 4, 2019 3:46 PM in response to Uphillrider63

Take the iPhone to an Apple Store or Authorized Apple Service Provider.


It would be a warranty item if a manufacturing defect caused the issue.


Regardless, the folks at the Apple Store or Authorized Apple Service Provider will advise you about next steps.


Reply

Broken camera on new phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.