You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

“EPSON Scan.app” needs to be updated for Catalina.

Since updating to Catalina, my Epson XP-200 printer still prints from my iMac and it works as a copier, but the scanner and the "Event Manager" don't work. When I open the scanner app, a popup says:

“EPSON Scan.app” needs to be updated.

The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information.

When I open the Event Manager (which allowed my wife's tablet to use my printer) a popup says:

Epson Event Manager

Cannot find the scanner. Install your scanner driver software.

When I run Epson Software Updater, it says my Epson software is up to date. I've tried searching for the missing driver, checked both Epson issues and MacOS Catalina issues and I get nothing but dead ends.

iMac 21.5", macOS 10.15

Posted on Nov 8, 2019 7:32 AM

Reply
4 replies

“EPSON Scan.app” needs to be updated for Catalina.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.