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Refund for subscription

When i tried to get a refund for an in app subscription, I went to apple's support and reported the problem. However, when I described my problem, they said that my purchase did not meet the refund requirement. Why does this happen and how can I really get a refund?

iPhone 6s, iOS 13

Posted on Nov 11, 2019 7:24 AM

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Question marked as Top-ranking reply

Posted on Nov 12, 2019 1:11 AM

Purchases are considered final as you know, any refunds are at iTunes Support's discretion. You could try contacting Support again : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Nov 12, 2019 1:11 AM in response to Sad_because_no_refund

Purchases are considered final as you know, any refunds are at iTunes Support's discretion. You could try contacting Support again : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Refund for subscription

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