You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipaid for pubg mobile in app purchase and didnt send me uc in game also ididnt receive confirmation mail for but the money was taken from my bank balance

Ipaid for pubg mobile in app purchase and didnt send me uc in game also ididnt receive confirmation mail for but the money was taken from my bank balance

Posted on Nov 12, 2019 2:38 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 12, 2019 2:58 AM

Does it show as a successful purchase on the iTunes account's purchase history, or is it 'pending' or just a temporary authorisation hold : See your purchase history for the App Store or iTunes Store - Apple Support ? If it does show as paid contact the game's developer, if they can't or won't help contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

3 replies
Question marked as Top-ranking reply

Nov 12, 2019 2:58 AM in response to Good2days

Does it show as a successful purchase on the iTunes account's purchase history, or is it 'pending' or just a temporary authorisation hold : See your purchase history for the App Store or iTunes Store - Apple Support ? If it does show as paid contact the game's developer, if they can't or won't help contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Ipaid for pubg mobile in app purchase and didnt send me uc in game also ididnt receive confirmation mail for but the money was taken from my bank balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.