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Screentime help !

Why am I not receiving my child’s request for more time? Why can I no longer see my child’s screentime activity on my phone?

Posted on Nov 14, 2019 6:02 PM

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2 replies

Nov 18, 2019 8:51 AM in response to Eblomgren

Hi Eblomgren,


Welcome to Apple Support Communities. I understand you're unable to manage the feature of Screen Time for your child's device. I'll be happy to help.


I recommend reviewing the settings for Screen Time to ensure that feature is setup correctly for your child's iOS device. Here's how: Set up Screen Time for family members on iPhone and in Use parental controls on your child's iPhone, iPad, and iPod touch


If so, then I suggest restarting both devices, this can help resolve unexpected behavior. If needed, here's how to properly restart an iOS device:


1. Restart your iPhone

2. Restart iPad

3. Restart iPod touch


Kind regards.

Nov 23, 2019 2:22 PM in response to Joseph_S.

Hi,


I have a similar problem as Eblomgren.

My family sharing is set up according to the guidelines and I do receive App Store requests from the children's accounts when they want to purchase an app.


But when they request for more screentime, I don't get any notification form any of the children.


I checked on all devices: Settings > account settings > Familiy Sharing > Screen Time = On


Any further advice?


KR.

Screentime help !

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