Payment Method
I want to remove my credit card from my Apple ID and it keeps telling me I have an active subscription which I don’t, just wondering how I can fix that.
iPhone 7, iOS 13
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Do you have a subscription that hasn't expired?
Purchases - View, change, or cancel your subscriptions
Purchases - Subscriptions not billed through Apple
See if anything here helps.
Apple ID without a credit card
Apple ID - If you can‘t choose None when you edit your Apple ID payment information
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.