You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

poornima1412 Author

Level 1

4 points

Screenshot

Unable to take screenshot on new iphone even after multiple reboots and all ways to take screenshot tried

Posted on Nov 17, 2019 10:38 AM

Top-ranking reply

Jordan_Bedford

Level 1

121 points

Posted on Nov 17, 2019 11:29 AM

What iPhone do you have? If you have an iPhone X or later you need to press the side (power) button and the volume up button at the same time. If your iPhone is any earlier you need to press the home button and the power button. If this still doesn't work and rebooting doesn't work take it into your local Apple Store, it could be a hardware issue.

View in context

Screenshot

Similar questions