You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

TheMacComp Author

Level 1

4 points

Command Key and Zero Key does not work - Mac

Afternoon. Assistance would be greatly appreciated. The Zero Key and the Command Key is not working. I tried more than One keyboard but it is the same on this one computer. Thanks.

Posted on Nov 18, 2019 11:01 AM

Top-ranking reply

rkaufmann87

Level 10

143,386 points

Posted on Nov 18, 2019 11:04 AM

Please reset the SMC 2-3 times back to back with no external peripherals connected and then retest. If this does not fix the problem, try with a USB keyboard (any will work) and see if the problem re-occurs. If it does not, that may mean a broken keyboard.

Directions for a SMC reset are in https://support.apple.com/en-us/HT201295

View in context

Command Key and Zero Key does not work - Mac

Similar questions