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skye54 Author

Level 1

9 points

Apple Watch Black Screen

Hi. My Apple Watch is only 2 days old. The screen is completely black. I’ve tried charging it over night and doing the hard reset 20 plus times. Neither have worked. What do I do?

Posted on Nov 23, 2019 4:29 PM

Top-ranking reply

julieda

Level 7

32,030 points

Posted on Nov 23, 2019 4:39 PM

I would return it to the store where you purchased it from and ask for a refund or exchange it for a comparable Watch. You have up to 14 days from the date of purchase in which to do this. (you will need proof of purchase).

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Apple Watch Black Screen

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