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My credit card is not accepted

Hello,


I have been trying to replenish my

iCloud account. However, your system won’t accept my credit card. I used the card with no problems less than a month ago on Apple Store. Would you please advise me?

 

(The card is open for Internet charges and has about $900 available for use)

Posted on Nov 27, 2019 11:45 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2019 6:58 AM

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

2 replies
Question marked as Top-ranking reply

Nov 28, 2019 6:58 AM in response to Kax2

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide

Nov 28, 2019 12:56 AM in response to Kax2

There isn't a way that you can force the system to accept your card. At this point you will need to use a different card or payment method.


ASC - Late 2012 Mac mini, macOS 10.15.1; Watch, series 5 GPS/cellular, watchOS 6.1; iPad Air 2, ipadOS 13.2.3; iPhone 8+, iOS 13.2.3; TV 4th Gen, tvOS 12.4.1;  HomePods, audioOS 13.2.1 and Airport Express w/ Airplay 2

My credit card is not accepted

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