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Update not working

My iPhone states that the update is downloaded but nothing has changed on my phone and I have restarted it twice as well as downloaded it a second time. Any advice?

Posted on Nov 29, 2019 9:34 AM

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Posted on Nov 29, 2019 9:44 AM

On what iphone model? what iOS version are you trying to update to?

If you already tried all the steps provided in thie support guide:--> Get help with over-the-air iOS updates – Apple Support

and if the issue still persists, update your device via iTunes on a computer.

Regards

Giulio

3 replies

Update not working

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