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My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

Posted on Nov 29, 2019 1:46 PM

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Question marked as Top-ranking reply

Posted on Nov 29, 2019 2:05 PM

So this is a USB-connected Brother MFC-7340, with the following drivers loaded, and there are issues scanning?

https://support.brother.com/g/s/id/os/macintosh.html


If you’ve tried the macOS Image Capture app, and have followed the troubleshooting tips, and have tried removing and re-adding the scanner, and have rebooted, and are still having problems? If so, then check with Brother support, as this is intended to work.

3 replies
Question marked as Top-ranking reply

Nov 29, 2019 2:05 PM in response to bhbv

So this is a USB-connected Brother MFC-7340, with the following drivers loaded, and there are issues scanning?

https://support.brother.com/g/s/id/os/macintosh.html


If you’ve tried the macOS Image Capture app, and have followed the troubleshooting tips, and have tried removing and re-adding the scanner, and have rebooted, and are still having problems? If so, then check with Brother support, as this is intended to work.

My Brother MFC7340 is no longer compatible since I added OSMacCatalina. My printer still works but not my scanner. I downloaded the drivers from the Brother's site but still not working.

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