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noemi_v Author

Level 1

4 points

Restoring problem

So I have a iPhone 10 and it says to connect to iTunes so I connected it and it says to restore iPhone so it’s preparing to restore but than the phone shuts off so it no longer wants to restore

iPhone XR

Posted on Nov 30, 2019 5:42 PM

Top-ranking reply

Tesserax

Level 10

152,356 points

Posted on Nov 30, 2019 6:26 PM

See if any of the following articles can help:

Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Restore your iPhone, iPad, or iPod touch to factory settings - Apple Support

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Restoring problem

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