Question marked as Top-ranking reply User profile for user: ChrisJ4203 ChrisJ4203 User level: Level 10 232,634 points Dec 2, 2019 5:10 PM in response to Helpneedednow123 Start here, If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link