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danica115 Author

Level 1

4 points

Does Apple send emails about account being locked?

Posted on Dec 8, 2019 9:19 AM

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,200 points

Posted on Dec 8, 2019 9:24 AM

Apple does not send such messages.
Apple would not warn of a pending account issue, giving you a deadline to fix the issue.
Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below has information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Does Apple send emails about account being locked?

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