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Someone has hacked my apple account. What do I do? They are buying apps off of it and I keep getting notifications that if it isn't me to click on the link. The link doesn't send me anywhere.How do I get in touch with apple??

Someone has hacked my apple account. What do I do? They are buying apps off of it and I keep getting notifications that if it isn't me to click on the link. The link doesn't send me anywhere.How do I get in touch with apple??

Posted on Dec 13, 2019 5:58 AM

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Question marked as Top-ranking reply

Posted on Dec 13, 2019 6:13 AM

If this is an email you received, has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


 Purchase History Review


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ



5 replies
Question marked as Top-ranking reply

Dec 13, 2019 6:13 AM in response to ldledlow

If this is an email you received, has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.


 Purchase History Review


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ



Dec 13, 2019 6:25 AM in response to ldledlow

There are multiple posts every day by people who receive scam emails. Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

Someone has hacked my apple account. What do I do? They are buying apps off of it and I keep getting notifications that if it isn't me to click on the link. The link doesn't send me anywhere.How do I get in touch with apple??

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