You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i am unable to add to family sharing - it is greyed out

When I check under my profile, I cannot access password and security, nor email addresses and payments - both are also greeted out (including adding to family sharing) - please advise what I could try in terms of resetting / other?

Many thanks :)

iPhone XR, iOS 13

Posted on Dec 15, 2019 5:53 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2019 6:21 AM

Whoops...

Have you already tried to sign out from you Apple ID, restart your iPhone, then sign back into your Apple ID?.

Regards

Giulio

4 replies

i am unable to add to family sharing - it is greyed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.