You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restoring iPad from deceased relative

If I am unaware of my brother's iCloud account info but am attempting to restore the device after he passed away, is this possible? Who do I need to contact if our family does not have any of this information? Thank you!

iPad 2, iOS 9

Posted on Dec 16, 2019 9:13 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2019 9:18 AM

Sorry for your loss. See this Apple Support Topic:

How to request access to a deceased family member's Apple accounts - Apple Support

1 reply

Restoring iPad from deceased relative

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.