You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Notification problem ios 13 +++

Since whatsapp can’t really answer my problem. I’ll try it here. Is there anyone who is experiencing some notification problem on whatsapp since updating to ios 13? I’ve been appearing as “offline” even if i have my mobile data on. Messages won’t come through unless i open whatsapp itself. Please help. It’s been going for a month now.


iPhone X, iOS 13

Posted on Dec 16, 2019 10:55 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 16, 2019 2:37 PM

The only thing I can think of is making sure that you have background refresh turned on. Go to Settings>General>Background app refresh. Toggle on WhatsApp. If this is already on, it is WhatsApp's problem.

3 replies

Notification problem ios 13 +++

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.