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shanes254 Author

Level 1

8 points

iCloud not syncing across MacBooks (Creating new Documents folder)

I had two MacBook pros connected to an iCloud account that were perfectly synced. One laptop had a glitch during an update and I had to erase the disk and reinstall Catalina. Once I did that and signed back into iCloud so that the documents will sync, new documents and desktop folders were created in iCloud instead and I cannot get my laptop to sync back to the original documents and desktop folders instead and download the files. I have found no help at all online to solve this. Everything just tells you how to sync with iCloud.

MacBook Pro 13", macOS 10.15

Posted on Dec 16, 2019 6:52 PM

Top-ranking reply

tygb

Level 9

64,748 points

Posted on Dec 17, 2019 10:50 PM

See the section on iCloud .com in the article https://support.apple.com/en-us/HT206985

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iCloud not syncing across MacBooks (Creating new Documents folder)

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