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Payment method is declined

I recently done some purchase from my debit card connected to i cloud and all of a sudden it says payment declined please add new payment id i tried to remove that account and add another but it say there is at least one payment on subscription file

can any one tell me what should i do

iPhone 6s, iOS 13

Posted on Dec 16, 2019 11:20 PM

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Question marked as Top-ranking reply

Posted on Dec 17, 2019 8:39 AM

Have you tried adding another payment method and then removing the debit card?


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  


iTunes Support


iTunes Support – world wide



1 reply

Payment method is declined

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