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Gift card refund

I bought 5 $100 gift cards. I was actually being hacked. Once I realized what had happened I set up an account and redeemed them myself before the hacker could. How do I get my money back? We are elderly and have no interest in music or games.

Posted on Dec 19, 2019 1:29 PM

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Question marked as Top-ranking reply

Posted on Dec 19, 2019 1:38 PM

If these were purchased from Apple they can not issue a refund.

What store were they purchased? Have you contacted the seller?

How were they purchased? Cash/Credit? Have you contacted your financial institution?

How were they hacked? Have you contacted law enforcement?

https://www.apple.com/shop/browse/open/salespolicies


This is a volunteer forum. To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers.

1 reply
Question marked as Top-ranking reply

Dec 19, 2019 1:38 PM in response to dinah241

If these were purchased from Apple they can not issue a refund.

What store were they purchased? Have you contacted the seller?

How were they purchased? Cash/Credit? Have you contacted your financial institution?

How were they hacked? Have you contacted law enforcement?

https://www.apple.com/shop/browse/open/salespolicies


This is a volunteer forum. To speak directly with Apple call 1-800-MY-APPLE or go to apple.com/contact for a list of international phone numbers.

Gift card refund

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