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Apple Mail: "move the messages"

Hello, it's few days that when I open MAIL, the software doesn't properly download the emails and doesn't visualize the new ones coming. I didn't change any setting. What I can see is that, on bottom left, I have a message saying "move the messages 1 of 26". Even if I leave the computer on for hours, the message doesn't cahnge How can I solve this?

MacBook

Posted on Dec 23, 2019 7:00 AM

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Question marked as Top-ranking reply

Posted on Dec 23, 2019 8:17 AM

Hi, do you have any Rules setup?


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


1 reply
Question marked as Top-ranking reply

Dec 23, 2019 8:17 AM in response to agariboldi71

Hi, do you have any Rules setup?


Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


Assuming all your Mail is IMAP & not POP, highlight Inbox, from Mail's Mailbox menu choose Rebuild.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.


Apple Mail: "move the messages"

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