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I have a MacBook Air 13-Inch, 2017 model but whenever i try to install it, it says that my mac is up to date. I even used the system preferences to search for a new update but it came up empty. What should I do?
MacBook Air
heyyitsmike Said:
"Why can't I download macOS Catalina?: I have a MacBook Air 13-Inch, 2017 model but whenever i try to install it, it says that my mac is up to date. I even used the system preferences to search for a new update but it came up empty. What should I do?"
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Try these Three Methods...
A. Create a New Administrator User:
See if you can install this, through use of a new Administrator user.
B. Resetting the SMC and NVRAM:
Sometimes operations are performed and then the keyboard settings become manipulated, technically. So... Try resetting the SMC and NVRAM. Then reboot, trying this once more.
C. Scan your Mac for Malware:
Malware, which makes you Mac, run in malicious manor. Use Malwarebytes Anti-Malware for Mac
heyyitsmike Said:
"Why can't I download macOS Catalina?: I have a MacBook Air 13-Inch, 2017 model but whenever i try to install it, it says that my mac is up to date. I even used the system preferences to search for a new update but it came up empty. What should I do?"
-------
Try these Three Methods...
A. Create a New Administrator User:
See if you can install this, through use of a new Administrator user.
B. Resetting the SMC and NVRAM:
Sometimes operations are performed and then the keyboard settings become manipulated, technically. So... Try resetting the SMC and NVRAM. Then reboot, trying this once more.
C. Scan your Mac for Malware:
Malware, which makes you Mac, run in malicious manor. Use Malwarebytes Anti-Malware for Mac
heyyitsmike Said:
"Why can't I download macOS Catalina?: I have a MacBook Air 13-Inch, 2017 model but whenever i try to install it, it says that my mac is up to date. I even used the system preferences to search for a new update but it came up empty. What should I do?"
-------
As a Last Resort, Install this Manually:
1. Use Time Machine Backup: Back Up your Mac with Time Machine - Apple Support
2. Instal Catalina with a USB Bootable Installers: How to Create a Bootable Installer for macOS - Apple Support
3. Use Migration Assistant to Transfer All Back: How to Move your Content to a New Mac - Apple Support
Check the version of macOS already installed. Be sure you have downloaded the full installer and not an update installer.
How to upgrade to macOS Catalina
macOS Catalina - direct downloads
https--itunes.apple.com-us-app-macos-catalina-id1466841314?mt=12&l=en-us
Actually I just resolved it (with the help of Apple Support)! I used the Recovery Tool. See this article for directions (for other people with this problem), https://support.apple.com/en-us/HT204904.
Run this command in the Terminal then reopen System Preferences > Software Update.
sudo softwareupdate --reset-ignored
Glad Apple fixed it for you. FWIW, the Terminal command I posted resolved the issue for the 20 or so people that ran it without having to reinstall. Enjoy Catalina.
Why can't I download macOS Catalina?