You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my apple watch series 2 wont update and its new. it hasnt besn paired with my phone yet

I got a new Apple watch yesterday. I go to pair it with my phone and it says it needs to update first so I press update. It begins to update and then eventually says there is an error with installing the update the update. I have tried restarting my watch, my phone, I’ve tried installing the update multiple times. I have no idea how to fix it and I can’t use my watch until it is updated

Apple Watch

Posted on Dec 29, 2019 5:24 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 29, 2019 6:24 AM

I don’t know what the watch has now, but I’m trying to update it to 5.3.4 I think. And my iOS is a 12.2. The Apple says it should be able to update with a 12 or later

2 replies

my apple watch series 2 wont update and its new. it hasnt besn paired with my phone yet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.