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how do i upgrade a 9.3 os on an ipad that iam trying to bring online to be compatable with the cloud supported backup

i an trying to bring up an ipad but the backup won't go thru because my os is 9.3

how do i get a new version loaded when i can't finish the installation?


iPad mini 3 Wi-Fi

Posted on Jan 2, 2020 11:44 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2020 11:44 AM

Hello,


If your iPad will not update past 9 then you have an iPad mini (1st generation). This iPad model does not support any system version newer than 9. You cannot update your iPad any further. If you need to use software that requires a newer system software version then you will need to purchase a newer iPad model.

2 replies
Question marked as Top-ranking reply

Jan 2, 2020 11:44 AM in response to Raybyday

Hello,


If your iPad will not update past 9 then you have an iPad mini (1st generation). This iPad model does not support any system version newer than 9. You cannot update your iPad any further. If you need to use software that requires a newer system software version then you will need to purchase a newer iPad model.

how do i upgrade a 9.3 os on an ipad that iam trying to bring online to be compatable with the cloud supported backup

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