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gpc2000 Author

Level 1

4 points

Apple Id

I bought my mac air from my friend, but the App Store keeps asking for the previous owner's apple id and password so I am not able to update my macbook. How can I fix this?

MacBook Air

Posted on Jan 2, 2020 7:20 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,092 points

Posted on Jan 2, 2020 7:23 PM

Your friend needs to follow all of the steps below.

What to do before you sell, give away, or trade in your Mac - Apple Support

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Apple Id

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