Scam email

Definite scam.

• Apple does not send such messages. 
• Apple would not warn of a pending account issue, giving you a deadline to fix the issue. 
• Apple does not include document, or PDF files to download.
• Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
• Apple would not have such horrible spelling or grammar. 
• Apple would not send a message to “Undisclosed Recipients”. 

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

The links below has information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

I think it is a scam, because if it was sent from apple, it would have been support@apple.com, instead of the one you made mentioned of. Please for further more check and ask the support team to send you list of all their robot email, so as to let you identity scammer once you see them.

thanks

[Link Edited by Moderator]

Hi,

Thank you for that answer. I got the same email as eden167 yesterday. I deleted it and reported it to apple like you said.

I received a new one a few moments after that, similar to the first.

Do you know why I'm getting those all of a sudden ? Should I do something for my accounts security ?

Thank you in advance !

Just received the same email tonight, clicked the link without even acknowledging it.. did give any info but still a bit paranoid, would they still be able to hack my stuff through me clicking said link. Thanks

If this is a scam, then apply have to verify, or any of the moderator have to check and give us feedback.... but for now since many have been receiving this same message and the admins or support have not said anything about it, then let's concur.

I received mail from

support@web.appsupport.com too

with link

the mail says that I need to verify my Apple ID

for sorry I pressed the link below but then I closed the page before complete loading

what should I do

It is not an Apple address. What is the context for your question?

If all you did was click the link, they won't be able to hack your account.

it's phishing obviously. i have received the same mail. exactly same. just forward it to reportphishing@apple.com

i got it too, i think a lot of people are receiving it now. nothing to worry about.

Of course it is a scam.

When should I worry

If you did not provide information such as Apple ID, password or financial information at the bogus site, no other steps are required.