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Find My problem

I did the recent update. I am the main organizer of my family account but I do not show up correctly in the new Find My app. I show up as my son, who now shows up 2x in the Find My app


iPhone 7 Plus, iOS 13

Posted on Jan 6, 2020 4:40 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 6, 2020 6:22 PM

Apple IDs aren't meant to be shared. Everyone should have their own Apple ID to prevent things like you are seeing.


If 13 years old or older.


Apple ID - create a new


Apple ID – Create


If under 13 years old, you will need to set up Family Sharing to create an ID.


Family Sharing and Apple ID for your child


Family Sharing


Family Sharing - Set up


When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing to keep access to your apps/purchases. 


How to transfer all files from one iCloud account to another


Apple ID email address or password - What to do after you change

3 replies
Question marked as Top-ranking reply

Jan 6, 2020 6:22 PM in response to Kriskali45

Apple IDs aren't meant to be shared. Everyone should have their own Apple ID to prevent things like you are seeing.


If 13 years old or older.


Apple ID - create a new


Apple ID – Create


If under 13 years old, you will need to set up Family Sharing to create an ID.


Family Sharing and Apple ID for your child


Family Sharing


Family Sharing - Set up


When changing to the new ID, there may be some data loss, but you can minimize it. If syncing photos with iCloud, ensure Optimization is turned off in Settings/Your Name/iCloud/Photos and/or in Photos/Preferences/iCloud. Then make sure full resolution photos are on the device/computer. When signing out of iCloud, if asked whether you want to retain data, choose yes. Messages conversations will be lost if they are addressed to the ID. See the article below for other places that the old ID should be removed. See Winston Churchill's response in the below discussion. Also set up Family Sharing to keep access to your apps/purchases. 


How to transfer all files from one iCloud account to another


Apple ID email address or password - What to do after you change

Find My problem

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