You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want a refund and the purchase does not appear

I want a refund and the purchase does not appear

Posted on Jan 9, 2020 6:51 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 10, 2020 6:24 AM

Doesn't appear where ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

1 reply
Question marked as Top-ranking reply

Jan 10, 2020 6:24 AM in response to Gabriel1011

Doesn't appear where ?


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on ‘Get support’)

I want a refund and the purchase does not appear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.