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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
This last week my desktop has started freezing to the point I need to shut it down.
I just ran diagnostics, so it isn’t a hard ware issue. This last time I had chrome (gmail and one other website) and safari (xfinity email and LinkedIn) open along with one short word doc and a small spreadsheet.
i haven’t installed anything new.
ideas of what could cause this and how to fix?
thank you,
iMac 21.5", macOS 10.15
Please determine if the same problems occur in "Safe Mode": Use safe mode to isolate issues with your Mac.
Please determine if the same problems occur in "Safe Mode": Use safe mode to isolate issues with your Mac.
Thank you for the suggestion. I spent nearly 2 hours with a very helpful Apple employee, and we worked out the various issues going on. I'm good now.
Diva Blue Dog,
Can you share with us a brief summary of what the issue was?
Inquiring minds...🙂
Mac Retina 4K freezing?
