Question marked as Top-ranking reply User profile for user: ChrisJ4203 ChrisJ4203 User level: Level 10 232,694 points Jan 11, 2020 3:04 PM in response to suavechavez Start here, If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support Show more Less Upvote if this is a helpful reply Downvote if this reply isn’t helpful Reply Link