You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have received a call telling me that it’s Apple support

I have received a call from this number +****753 telling me that it’s apple support and that my apple ID has been opened 3 times yesterday from different states.

They wanted to give them some information but for security I asked them to call me back until make sure that’s really apple support.

could you kindly advise whether it’s you or hacker?





[Edited by Moderator]

iPhone 6s, iOS 13

Posted on Jan 14, 2020 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 14, 2020 12:07 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Jan 14, 2020 12:07 PM in response to TonyMofreh

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

I have received a call telling me that it’s Apple support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.