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Level 1

4 points

esim

how do i activate an esim in a dual sim phone?

iPhone 8, iOS 13

Posted on Jan 17, 2020 11:58 AM

Top-ranking reply

Level 10

208,494 points

Posted on Jan 17, 2020 12:02 PM

If you have a model supporting 2 physical SIMs, eSim can't be activated.

Shouldn't be this case, read this support article:--> Using Dual SIM with an eSIM – Apple Support

Regards

Giulio

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