apple ID balance
hi,
I have €40.31 on my apple ID but when i go to the AppStore it says that I have nothing, how can I fix this problem?
iPhone XS Max
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Have you tried signing out of the App Store/iTunes and back in to see if that refreshes your balance?
If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.