Why can’t I set up my 2 factor authentication once I get to the phone number verification it says cannot set up 2 factor authentication.
I am not able to set up two-factor authentication once I get to the verification of phone number.
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I have read that certain types of accounts can't use 2 Factor Authentication.
contact Apple ID Support.
Apple Support by e-mail or chat Work through the screens to get a chat option.
Or fill out and submit this form. The form is for iTunes, but it will get passed to the ID Support section.