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luc.ys Author

Level 1

8 points

lost photos - iCloud Storage

I've been paying monthly for 50GB of iCloud storage where all of my important photos and videos are saved. I cancelled the subscription last month thinking I didn't need it but then realised all of my photos would potentially be lost without it. I resubscribed and I have now just gone to look at my photos and the majority of my photos and videos have been deleted. I have tried to log into iCloud on desktop to look at photos to restore them but it isn't allowing me to see them. Does anyone know how I can retrieve my photos/videos? They're extremely important to me and I really need them back. Thanks

iPhone 8 Plus, iOS 13

Posted on Jan 22, 2020 4:02 PM

Top-ranking reply

razmee209

Level 10

193,470 points

Posted on Jan 22, 2020 4:14 PM

Then you restore from an external backup that you've would've made as outline in this link Set up and use iCloud Photos - Apple Support if you don't have one then it is gone.

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lost photos - iCloud Storage

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