Problem about apple TV and spectrum

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Level 1

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Problem about apple TV and spectrum

I bought apple TV and TV package from spectrum. After finishing setting up apple TV, I cannot find the spectrum app in the home screen and app store also. I have already updated to tvos 13.3. How can we solve this problem? Thanks.

Posted on Jan 23, 2020 8:47 PM

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Answer 1

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Urquhart1244

Level 10

144,076 points

Jan 24, 2020 3:35 AM in response to joh_kit

Try scrolling vertically on the Home Screen, in case the app icon is ‘below’ what is showing in the initial view.

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Problem about apple TV and spectrum

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