Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Problem setting up new iPad Air 3- gets stuck at software update

How do I get beyond the software update when setting up new iPad Air 3? It's stuck there and I cannot move beyond it without starting over.

Posted on Jan 27, 2020 2:44 AM

Top-ranking reply

Level 10

103,383 points

Posted on Jan 27, 2020 8:02 AM

Hello,

This is a very widespread issue. You will need to call Apple for assistance.

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

103,383 points

Hello,

This is a very widespread issue. You will need to call Apple for assistance.

Problem setting up new iPad Air 3- gets stuck at software update

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up