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kerijo112 Author

Level 1

4 points

unauthorized purchase on my apple id

How do I get an unauthorized purchase removed?? Got an email letting me know that someone with a red iphone 7 purchased a $50 game app with my id. There are no iphone 7s on my account.

iPhone 8 Plus, iOS 13

Posted on Jan 27, 2020 9:56 AM

Top-ranking reply

FoxFifth

Level 10

472,263 points

Posted on Jan 27, 2020 10:02 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

If it is a real charge, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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unauthorized purchase on my apple id

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