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izumi19 Author

Level 1

4 points

I can’t restore my photos

I lost my phone and I got a replacement but I couldn’t restore or find my pictures

iPhone XR

Posted on Jan 27, 2020 9:45 PM

Top-ranking reply

Ingo2711

Level 9

72,771 points

Posted on Jan 27, 2020 11:16 PM

Did you enable iCloud Photos again, after restoring the new device and connected it to Wi-Fi and started the photo app on the phone? It might take a while until the photos start syncing back to the phone.

Can you find your photos, if you log into your iCloud account on a computer and open the photo app?

Also check the "Recently deleted" folder in iCloud Photos.

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I can’t restore my photos

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