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Hi!
I have received some bug that repeatedly hijack Safari and send me to www.no.search.yahoo.com.
I have installed Combo Cleaner full verson, it finds some mysterious files that I delete but it comes back after a reboot. Can somebody please help.....
iMac 27", macOS 10.12
Lauching Safari with the Shift key held down clears out some cache files and can clear out adware.
Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:
ALSO IMPORTANT:
Then we can examine the report and see if we can determine the root of the problem.
Lauching Safari with the Shift key held down clears out some cache files and can clear out adware.
Download and run Etrecheck. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Add Text button to include the report in your reply. How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report
IMPORTANT:
Before running Etrecheck assign Full Disk Access to Etrecheck so that it can get additional information from the Console and log files for the report:
ALSO IMPORTANT:
Then we can examine the report and see if we can determine the root of the problem.
First get rid of Combo Cleaner. Uninstall according to the developer's instructions. Macs do not need any "cleaning", "optimizing", "speed-up" or anti-virus apps.
Launch Safari with the Shift key held down and see if that clears it up. If not then download and run Malwarebytes. It was developed by a long time contributor to these forums and a highly respected member of the computer security community. It designed to look for and remove adware and malware. It is quite effective.
The report got added. The report indicates you have TotalAV installed but I didn't see any other occurrence of "total". If you did install it uninstall according to the developer's instructions.
Make sure Safari's Search preference pane does not have Yahoo as the search engine.
Thanks for help, but it did not help with Shift key and launch Safari(What is that god for?)
I run Malwarebytes, it found 14 suspicious files, I remowed them but that did not help either.
My Imac does not fall asleep either, It wakes up after 5-10 seconds after I put it too sleep through the apple button. Dont know if thats the same problem.
Download and run free Malwarebytes for Mac https://www.malwarebytes.com/mac/
Dont know if the EnterCheck report is showing
Hijacked Safari.
