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kfrauen Author

Level 1

8 points

one airpod is not charging

One of my airpod pro's is not charging, even though my case is fully charged. It is the right airpod.

Please advise!

Posted on Jan 30, 2020 5:56 AM

Top-ranking reply

Lawrence Finch

Level 10

212,570 points

Posted on Jan 30, 2020 8:07 AM

Get a bright light and inspect the well in the case; clean out any cruft with a cotton swab. And also check the AirPod stem. There are two contacts on the stem that must match with contacts in the well. If this doesn’t fix it contact Apple support—>Genius Bar Reservation and Apple Support Options - Apple

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one airpod is not charging

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