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iPhone 6 plus camera not focusing

Posted on Jan 30, 2020 9:52 PM

Top-ranking reply

Ingo2711

Level 9

72,849 points

Posted on Jan 30, 2020 10:26 PM

Any protective case around your phone, that might be to near to the camera lens, or has a magnetic clip?

If yes, remove the case and test the camera again.

If it still does not focus, and to rule out a software issue, set the phone back to factory settings, without using a backup and test the camera after that.

If it still does not work, the problem is hardware related and the phone has to be repaired by Apple:

Restore your iPhone, iPad or iPod touch to factory settings

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iPhone 6 plus camera not focusing

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